COVID-19 Store Policy
2020 Safety Guidelines & Protocols
Here at Marie’s Pet Grooming, we have taken the appropriate precautions to make our clients -- both humans and pets -- feel safe during this challenging time. Please carefully read the following, concerning our re-opening guidelines and updated procedures:
- Customers and employees are required to wear masks inside the store.
- Only one customer is allowed in the store at a time.
- All staff will wear protective gear to avoid any unnecessary contamination (i.e., face masks, gloves). Daily temperature check is enforced.
- In order to avoid cross contamination, please remove all collars, leashes and harnesses on pets as we will not hold any belongings in the store. We will use our leads to take pets in/out to you. Please remove all belongings upon check-in.
- We will sanitize the doorbell, door handles, countertops, payment keypads, and touch screens throughout the day.
- Groomers are cleaning and disinfecting all grooming tables, kennels and grooming tools between every pet service.
- We will have hand sanitizer pumps available for all clients entering the store.
- Curbside pickup and drop off is available. Just ask!
- Curbside pickup is available for our retail store items. We can coordinate payment for products, setup a pick-up time and bring items to your car.
STORE HOURS
- At this time, we are only allowing clients with grooming appointments into the store. Please call or email us for any inquiries.
- Retail purchasing to the public is closed off at this time. We plan to make online retail purchasing available in the near future.
- We are working by appointment only, no walk-ins. Please call or email us for an appointment.
BOOKING APPOINTMENTS
- We are working on a limited schedule in order to manage the flow of our re-opening process.
- All vaccinations must be emailed, texted or faxed to us prior to your pet's appointment.
- Because we may be busy during working hours, we may not be able to answer all phone calls. You may reserve a grooming appointment on our booking site and we will confirm your appointment shortly. We do take a daily cancelation waitlist, please ask to be added onto the list if someone cancels.
According to the World Health Organization (WHO), "There is no evidence that pets such as dogs and cats have been infected or could spread the virus that causes COVID-19," as reported by CNN.