Please contact us via email/text, as we are not always available to take calls.
If you are a new client, please do not book via the booking button, as requests will be declined. Instead, send an email to email@example.com with the following information:
Pet's Current Vaccination Record
*We will try our best to honor your requested date and time.
Your email must include a copy of your dog's current vaccination record for rabies, distemper (DHPP), and bordetella. Please note that expiration dates must be present. Without this, we cannot secure your appointment.
All new clients are also required to complete and submit the appropriate form(s) found below. These may be sent via email alongside appointment requests and vaccination records.
Online booking is reserved for current clients ONLY!
Please add your pet's name in the notes section.
We highly encourage you to book 2 weeks in advance.
If you would like to be placed on our daily waitlist, please send us a text or email and provide the following information:
Your First/Last Name
Pet’s Name & Breed
Waitlist Preferred Date/Times
Additionally, if your pet has recently visited the doctor and received updated vaccinations, please send us a copy via email/text prior to requesting your appointment.
All clients are required to fill out and sign the appropriate form(s) below prior to your first grooming appointment:
(1) New Client Registration Form (*required)
(2) Matted Release Form (not required for smooth-coated, bath ONLY dogs)
(3) Senior Release Form (only for pets 8+ years)
Please submit a copy of the completed forms via email alongside copies of your dog's current vaccination records.
Please ensure that you have carefully read our store and booking policies, as well as waiver information and vaccination requirements.
For more information regarding vaccination requirements, please see below.
As required by NYS Law, all clients must submit copies of their pet's updated vaccination record for the following three vaccines:
(2) Distemper (DHPP)
We cannot accept pets without proof of documentation that they are current with all three vaccinations listed above.
It is the client's responsibility to submit copies of updated vaccination records whenever necessary prior to scheduling an appointment. In other words, if your pet has recently visited the doctor and received updated vaccinations, please send us a copy ASAP via email/text prior to requesting your appointment. Even if you do not have a grooming appointment scheduled in the near future, we would appreciate them anyway.
New clients, please note that a copy of your pet's current vaccination record of all three vaccines must be submitted via email alongside your appointment request. Otherwise, we will be unable to secure your appointment.
Due to the popularity and the demand of our services, we are temporarily not taking new grooming clients. You can email us your info if you'd like to be contacted when this changes. We sincerely apologize for the inconvenience.